Traditionally, most businesses have been built upon a sales-centric model and focus on meeting sales numbers and increasing market share — placing complete emphasis on the transaction.
Although this may be a great short-term money-making approach, the customer is all too often left high and dry after the sale, leaving them to search for a better experience and new vendors the next time they buy. New-age organizations are quickly realizing customer experience has a direct impact on both initial sales and customer retention, so they are shifting their focus towards a customer-driven business model where customer care and product quality are recognized as the foundations of competitive advantage.
At ELDR we feel that focusing on our customer’s experience has a direct impact on both our sales and our ability to develop long lasting relationship into the future. Striving towards becoming a customer-driven business where customer care and product quality are recognized as the foundations of competitive advantage is something we put as our number one goal.
We work directly with you to uncover your needs.
We research technology solutions to fit your needs.
We work with our partners to design the best solutions.
Our team will work with you to implement the solution.
We do full system testing and validation after install.
To deliver the right information to the right people at the right time
To empower people to safely live where they want, for as long as they want, through the use and support of the best technologies available.